Kouzes, James M.

The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations by James M. Kouzes and Barry Z. Posner - 6th ed - New Delhi Wiley India Pvt. Ltd. 2017 - 378p

Making Extraordinary Things Happen In Organizations
What Leaders Do and What Constituents Expect
1 When Leaders Are at their Best
2 Credibility is the Foundation of Leadership

Practice 1: Model the Way
3 Clarify Values
4 Set the Example

Practice 2: Inspire a Shared Vision
5 Envision the Future
6 Enlist Others

Practice 3: Challenge the Process
7 Search for Opportunities
8 Experiment and Take Risks

Practice 4: Enable Others to Act
9 Foster Collaboration
10 Strengthen Others

Practice 5: Encourage the Heart
11 Recognize Contribution
12 Celebrate the Values and Victories
13 Leadership is Everyone’s Business



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