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Conflict and Communication by Fred E. Jandt

By: Jandt, Fred E.
Material type: materialTypeLabelBookPublisher: California Sage Publications, Inc 2017Description: 258p.ISBN: 9781506308272.Subject(s): Conflict Management - Study and TeachingDDC classification: 303.69
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Conflict in our lives
Power and conflict styles
Deconstructing conflicts
Culture and conflict
Negotiation skills and resolving conflicts with others
Dealing with anger, aggression, and bullying
Mediation skills
Online dispute resolution
Apologies, forgiveness, and reconciliation
Conflict in organizations and families.

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