Accountability in Human Resource Management: Connecting HR to Business Results by Jack J. Phillips, Patricia Pulliam Phillips and Kirk Smith
By: Phillips, Jack J.
Contributor(s): Phillips, Patricia Pulliam | Smith, Kirk.Material type: BookPublisher: Oxon Routledge 2016Edition: 2nd ed.Description: 305p.ISBN: 9781138909953.Subject(s): Industrial Management | Organizational BehaviorDDC classification: 658.3
|Item type||Current location||Collection||Call number||Status||Date due||Barcode||Item holds|
|Book||Institute of Management||General||658.3 PHI (Browse shelf)||Available||M0033416|
Part I: Setting the Stage for Accountability
1. The Need for Results from HR
2. Measuring the HR contribution: A History of Approaches
3. A Results-Based Model
4. Management Influence on Human Resources Accountability
Part II: Measuring the Impact and ROI of Specific HR Programs
5. Achieving Business Alignment with Human Resources Programs
6. Selecting the Solution and Developing Objectives
7. Collecting Data 8. Analyzing Relationships, Causation, and Attribution
9. Monetary Benefits, Costs, and ROI
10. Reporting Results and Driving Improvement
Part III: Measuring and Reporting the Total HR Function
11. How Much Should You Invest in HR?
12. Do HR Practices Add Value?
13. Measuring Specific Human Resources Functions and Processes
14. Developing an Executive-Friendly HR Scorecard