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Accountability in Human Resource Management: Connecting HR to Business Results by Jack J. Phillips, Patricia Pulliam Phillips and Kirk Smith

By: Phillips, Jack J.
Contributor(s): Phillips, Patricia Pulliam | Smith, Kirk.
Material type: materialTypeLabelBookPublisher: Oxon Routledge 2016Edition: 2nd ed.Description: 305p.ISBN: 9781138909953.Subject(s): Industrial Management | Organizational BehaviorDDC classification: 658.3
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Book Institute of Management
General 658.3 PHI (Browse shelf) Available M0033416
Total holds: 0

Part I: Setting the Stage for Accountability
1. The Need for Results from HR
2. Measuring the HR contribution: A History of Approaches
3. A Results-Based Model
4. Management Influence on Human Resources Accountability

Part II: Measuring the Impact and ROI of Specific HR Programs
5. Achieving Business Alignment with Human Resources Programs
6. Selecting the Solution and Developing Objectives
7. Collecting Data 8. Analyzing Relationships, Causation, and Attribution
9. Monetary Benefits, Costs, and ROI
10. Reporting Results and Driving Improvement

Part III: Measuring and Reporting the Total HR Function
11. How Much Should You Invest in HR?
12. Do HR Practices Add Value?
13. Measuring Specific Human Resources Functions and Processes
14. Developing an Executive-Friendly HR Scorecard

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