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Introduction to Hospitality Management by John R. Walker

By: Walker, John R.
Material type: materialTypeLabelBookPublisher: Noida Pearson Education India Pvt. Ltd 2009Edition: 2nd ed.Description: 672p.ISBN: 9788131724873.Subject(s): Hospitality industry - ManagementDDC classification: 647.94068
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Item type Current location Collection Call number Status Date due Barcode Item holds
Book Book Institute of Commerce
General 647.94068 WAL (Browse shelf) Available C0000287
Total holds: 0

1. Welcome to the hospitality industry
2. Careers in hospitality
3. Tourism
4. The hotel business
5. Rooms division operations
6. Food and beverage operations
7. The restaurant business
8. Restaurant operations
9. Managed services
10. Beverages
11. Recreation, theme parks, and clubs
12. Gaming entertainment
13. Meetings, incentive travel, conventions, exhibitions (MICE), and event management
14. Leadership and management
15. Planning
16. Organizing
17. Communication and decision making
18. Human resources and motivation
19. Control

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