Hotlines: Call Centre Inquiry Communism

By:

Kolinko

Material type: Text

TextSeries: Workers Inquiry Series - 1Publication details: Phoneme Publishers and Distributors (Pvt.) Ltd. 2012 New DelhiDescription: 207pISBN:

9788192331157

Subject(s):

Call Centers

DDC classification:

384 KOL

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	9th Floor Reading Zone	General	384 KOL (Browse shelf(Opens below))	Available		M0031498

Total holds: 0

1. Introduction: We've got something to tell you
2. Inquiry: Understand, Intervene
3. Evaluation: Three years in call centres
4. Call Centres: In the Whirlpools of Circulation
5. Everyday Working Life
6. Confrontations: The Pulse of Collective Struggle
7. Proposal: The Next Steps
8. Appendix

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