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Converting Customer Value: From Retention to Profit

By: Contributor(s): Material type: TextTextPublication details: Chichester John Wiley and Sons 2006Description: 388pISBN:
  • 9780470016343
Subject(s): DDC classification:
  • 658.812 MUR
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Item type Current library Item location Collection Call number Status Date due Barcode Item holds
Book Book NIMA Knowledge Centre 6th Floor Reading Zone General 658.812 MUR (Browse shelf(Opens below)) Available M0022807
Total holds: 0

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