Employees First, Customers Second: Turning Conventional Management Upside Down
Material type:
- 9781422139066
- 658.3152 NAY
Total holds: 0
Contents Mirror Mirror: Creating the Need for Change Trust Through Transparency: Creating a Culture of Change Inverting the Organizational Pyramid: Building a Structure for Change Recasting the Role of the CEO: Transferring the Responsibility for Change Find Understanding in Misunderstanding: Renewing the Cycle of Change
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