Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing and Reporting Customer Satisfaction Measurement Programs

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Material type: Text

TextPublication details: Wisconsin ASQC Quality Press 1997Description: 490pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 VAV (Browse shelf(Opens below))	Available		M02440

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