Nice Companies Finish First: Why Cutthroat Management is Over - and Collaboration is in

Shankman, Peter

Nice Companies Finish First: Why Cutthroat Management is Over - and Collaboration is in - New York Palgrave Macmillan 2013 - 245p

1. What’s so great about being a nice guy?
2. The nine warning signs of a hopeless jerk
3. Trait # 1: Enlightened self interest
4. Trait # 2: The accessibility factor
5. Trait # 3: Strategic listening
6. Trait # 4: Good Stewardship
7. Trait # 5: 360 Loyalty
8. Trait # 6: Glass-Half-full POV
9. Trait # 7: Customer Service-Centric\
10. Trait # 8:Merit-Based Competitor
11. Trait # 9: Gives a Damn
Conclusion: Nice guys (and gals) are the future of business

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Organizational Effectiveness

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