The Way... to the Practice of Total Quality Management

Mohanakrishnan, S.

The Way... to the Practice of Total Quality Management - Madras Productivity and Quality Publishing Pvt. Ltd. 2014 - 259p

1. Introduction To Total Quality Management
2. 5S-Creating a Total Quality Environment
3. Total Employee Involvement
4. Standardization
5. Daily Management
6. Policy Management
7. Human Resource Development in TQM Way
8. Way Forward..
9. Annexure I: QC Story- The Art of Rotating PDCA
10. Annexure II: QC Story – A Case Study
11. Annexure III : Dr. Deming’s Fourteen Points for Management
12. Annexure IV: Deming Cycle in Daily Life
13. Epilogue
14. Glossary
15. Bibliography
16. Certain Key words and their meanings
17. Logic behind icons: The Story of Treasure Hunt
18. Index

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Total Quality Management

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