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Business and Professional Communication: Keys for Workplace Excellence

Quintanilla, Kelly M.

Business and Professional Communication: Keys for Workplace Excellence - 3rd ed - California Sage Publications, Inc. 2017 - 371p

Part I: Beginning Communication Principles
1. Business and Professional Excellence in the Workplace
2. Verbal and Nonverbal Communication
3. Listening

Part II: Entering the Workplace
4. Resumes, Interviews, and Negotiation
5. Getting to Know Your Diverse Workplace

Part III: Developing in the Workplace
6. Interpersonal Communication at Work
7. Strengthening Teams and Conducting Meetings

Part IV: Excelling in the Workplace
8. Technology in the Workplace
9. Business and Professional Writing
10. Leadership and Conflict Management

Part V: Presenting in the Workplace
11. Informing and Persuading
12. Speech Design
13. Delivering a Speech with Professional Excellence

Part VI: Surviving in the Workplace
14. Work-Life Balance

ISBN: 9781506315522

Subjects--Personal Names:
Business Communication

Dewey Class. No.: 658.45 / QUI