Managing IT Performance to Create Business Value

Keyes, Jessica

Managing IT Performance to Create Business Value - Boca Raton CRC Press 2016 - 374p

1. Designing Performance-Based Strategic Planning Systems
2. Designing Performance Management and Measurement Systems
3. Designing Metrics
4. Establishing a Software Measurement Program
5. Designing People Improvement Systems
6. Knowledge and Social Enterprising Performance Measurement and Management
7. Designing Performance-Based Risk Management Systems
8. Designing Process Control and Improvement Systems
9. Designing and Measuring the It Product Strategy
10. Designing Customer Value Systems

9781498752855


Business - Data Processing - Management
Computer Networks - Management

658.4038 / KEY
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