Customer Care Excellence: How to Create an Effective Customer Focus
Cook, Sarah
Customer Care Excellence: How to Create an Effective Customer Focus - 4th ed - London Kogan Page Limited 2002 - 248p - Professional Paperbacks .
9780749437923
Customer Relations
Total Quality Management
658.812 / COO
Customer Care Excellence: How to Create an Effective Customer Focus - 4th ed - London Kogan Page Limited 2002 - 248p - Professional Paperbacks .
9780749437923
Customer Relations
Total Quality Management
658.812 / COO