The Customer-Driven Organization: Employing the Kano Model
Coleman, Lance B.
The Customer-Driven Organization: Employing the Kano Model - Boca Raton Routladge 2015 - 100p
9781482217100
Customer Services - Relationship Marketing
658.812 / COL
The Customer-Driven Organization: Employing the Kano Model - Boca Raton Routladge 2015 - 100p
9781482217100
Customer Services - Relationship Marketing
658.812 / COL