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International English for Call Centres: A Course in English Language, Culture and Empathy

Tomalin, Barry

International English for Call Centres: A Course in English Language, Culture and Empathy - New Delhi Macmillan India Ltd. 2009 - 178p

DCG00368 (with 2 CD)

ISBN: 9780230638969 0.00

Dewey Class. No.: 428 / TOM

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