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The Best Service is No Service: How to Liberate Your Customers from Customer Service Keep them Happy and Control Costs

Price, Bill

The Best Service is No Service: How to Liberate Your Customers from Customer Service Keep them Happy and Control Costs - San Francisco Jossey-Bass Publishers 2008 - 312p

ISBN: 9780470189085 0.00

Subjects--Personal Names:
Customer Relationship Management

Dewey Class. No.: 658.812 / PRI

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