Start & Run a Coffee Shop

Matzen, Tom

Start & Run a Coffee Shop - New Delhi Jaico Publishing House 2006 - 244p - Entrepreneurship Series .

Turn beans into bucks
Build a winning sales team
Deliver WOW!
Customer Service

Contents
Part I: Getting Started
1. Preparing a Business Plan
2. Setting up your Business
3. Insurance
4. Securing a site for your Coffee Bar
5. Designing your own store
6. Getting to your opening
7. Building a winning team
8. How to keep your coffee bar clean
Part II: The Product
9. Roasting Coffee
10. Making and Serving Coffee
11. The Secrets of Espresso Success
12. Specialty Coffees
13. Tea
Part III: Operations
14. The Money Exchange Station
15. How to Manage a Successful Coffee Bar Business
16. Building Sales
17. Seven Characteristics of a Successful Coffee Bar Owner
18. Expanding and Franchising
Appendixes
Samples
Checklists
Tables

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