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The Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions

Gutek, Barbara A.

The Dynamics of Service: Reflections on the Changing Nature of Customer/Provider Interactions - San Francisco Jossey-Bass Publishers 1995 - 304p

ISBN: 9780787901011 0.00

Subjects--Personal Names:
Marketing

Dewey Class. No.: 658.812 / GUT

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