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Kaizen Strategies for Customer Care: How to Create a Powerful Customer-Care Program and Make it Work

Wellington, Patricia

Kaizen Strategies for Customer Care: How to Create a Powerful Customer-Care Program and Make it Work - Delhi Addison Wesley Longman (Singapore) Pte. Ltd. 2000 - 235p

ISBN: 9788178081427 0.00

Dewey Class. No.: 658.812 / WEL

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