The Ultimate CRM Handbook: Strategies and Concepts for Building Enduring Customer Loyalty and Profitability

Freeland, John G.

The Ultimate CRM Handbook: Strategies and Concepts for Building Enduring Customer Loyalty and Profitability - New York McGraw-Hill, Inc. 2003 - 353p

9780071409353 0.00


Marketing

658.812 / FRE
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