Working in the Service Sector: A Tale from Different Worlds (Record no. 102864)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 04978nam a2200205 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20180511141034.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160930b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780415653398 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 331.793 |
| Item number | WOR |
| 245 ## - TITLE STATEMENT | |
| Title | Working in the Service Sector: A Tale from Different Worlds |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | Routledge |
| Date of publication, distribution, etc. | 2012 |
| Place of publication, distribution, etc. | London |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 355p |
| 500 ## - GENERAL NOTE | |
| General note | 1.Introduction: service economies - high road or low road? / Steffen Lehndorff<br/>Different service societies in Europe<br/>The different worlds of service work<br/>Institutions matter<br/>Conclusions<br/>pt. I Different service societies in Europe<br/>2.Measuring economic tertiarisation: a map of various European service societies / Alexandra Wagner<br/>Introduction<br/>Indicators of employment in services<br/>Sectoral and functional tertiarisation<br/>The absolute level of tertiarisation<br/>The structure of services<br/>Country profiles<br/>3.The incidence of new forms of employment in service activities / Mark Smith<br/>Non-standard work and services<br/>Service growth and non-standard work<br/>Service jobs and access to work<br/>4.Why do countries have such different service-sector employment rates? / Alexandra Wagner<br/>Services and the cost disease<br/>Household structures and services<br/>Contents note continued: The welfare state, welfare state regimes, and services<br/>The demand for services in manufacturing industry<br/>Quality of the supply<br/>Employment intensity in the service sector<br/>Different development paths: societies with high and low volumes of market services<br/>5.Services and the employment prospects for women / Alexandra Wagner<br/>Tertiarisation, women's employment and part-time work - what do the data say?<br/>Women's employment and the service society: the various configurations<br/>Some political implications of the `high road'<br/>Conclusion<br/>pt. II The organisation of service work: an analysis of five sectors<br/>6.The family, the state, and now the market: the organisation of employment and working time in home care services for the elderly / Colette Fagan<br/>Gender, care, and welfare state regimes<br/>The dynamics of change in the organisation of home care services<br/>Contents note continued: The dynamics of change: findings from the organisational case studies<br/>7.The reluctant nurses: labour shortage and recruitment crisis in the hospital sector - a comparison of Belgium, Italy, France, the Netherlands, Sweden and the United Kingdom / Christophe Baret<br/>Theoretical framework based on societal analysis<br/>Employment and working time organisation: figures and reforms<br/>The evolution of employment and working time and the context of change<br/>8.Work hard, play hard? Work in software engineering / Chantal Remery<br/>Socio-economic environment and organisational structure<br/>Employment profile and actual working-time patterns<br/>Beyond the statistics: determining factors of IT work organisation and working time<br/>9.Work organisation and the importance of labour markets in the European retail trade / Steffen Lehndorff<br/>Contents note continued: The restructuring of the industry and of employment by the large retail companies<br/>The influence of the labour supply on personnel strategies<br/>Personnel management on the `shop-floor' - a tightrope act<br/>10.Lean banking: retail and direct banking in France and Germany / Martine Pernod-Lemattre<br/>International financial markets and the strategy of lean banking<br/>Impact of national regulations on company strategies<br/>The case studies: new forms of flexibility in call centres and branch offices<br/>pt. III Common challenges<br/>11.The shaping of work and working time in the service sector: a segmentation approach / Jill Rubery<br/>Revisiting segmentation theory<br/>Organisational employment practices: new requirements, and new conflicts and contradictions<br/>Introducing the supply side: mutual interactions, path dependency and constraints on adjustment<br/>Societal effects and segmentation<br/>Contents note continued: Conclusions<br/>12.The delegation of uncertainty: flexibility and the role of the market in service work / Dorothea Voss-Dahm<br/>Flexibility through competition<br/>Imposing markets on workers<br/>The risks of flexibility<br/>13.Can trade unions meet the challenge? Unionisation in the marketised services / Jeremy Waddington<br/>Tertiarisation of labour and union membership<br/>Changing conditions for collective organisation in services<br/>Trade union challenges and the search for solutions<br/>14.Diversity and regulation of markets for services / Jean Gadrey<br/>The `pure' market is a normative myth<br/>The utopia of a market without rules<br/>The case of the labour market<br/>The other markets: all regulated to a greater or lesser extent<br/>Two types of justifications for rules<br/>A society has the markets it creates for itself<br/>Conclusion. |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Service Industries |
| 9 (RLIN) | 7016 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Bosch, Gerhard |
| Relator term | Editor |
| 9 (RLIN) | 7017 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lehndorff, Steffen |
| Relator term | Editor |
| 9 (RLIN) | 7018 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Call number prefix | 331.793 |
| Call number suffix | WOR |
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