Business Communication (Record no. 107018)

000 -LEADER
fixed length control field 01470aam a2200181 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 170402b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789350971413
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.45
Item number RAI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Rai, Urmila
245 ## - TITLE STATEMENT
Title Business Communication
Statement of responsibility, etc by Urmila Rai and S. M. Rai
250 ## - EDITION STATEMENT
Edition statement 9th Rev ed
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Himalaya Publishing House Pvt. Ltd.
Date of publication, distribution, etc 2016
Place of publication, distribution, etc Mumbai
300 ## - PHYSICAL DESCRIPTION
Extent 426p
500 ## - GENERAL NOTE
General note Part I: Communication Theory
1. Basic Elements of Communication
2. Objectives of Communication
3. Methods of Communication(Verbal)
4. Methods of Communication(Non − Verbal)
5. Media and Modes
6. Channels of Communication
7. Barriers to Communication
8. Public Relation

Part II: Oral Communication
9. Listening
10. Group Communication
11. Interviews
12. Speeches
13. Presentations
14. Dialogue Skills

Part III: Written Communication
15. Reading Skills
16. Essentials of Effective Writing
17. Writing Tactfully
18. Layout of a Business Letter
19. Job Application
20. Personnel Letters
21. Goodwill Letters
22. Enquiries and Replies
23. Orders and Replies
24. Complaints,Claims and Adjustments
25. Collection Letters
26. Sales Letters
27. Credit and Status Enquiries
28. Bank Correspondence
29. Insurance Letters
30. Meetings:Notice,Agenda and Resolutions
31. Reports
32. Summarisation
33. Punctuation
34. Numerals
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Business Communication
9 (RLIN) 10892
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Rai, S. M.
9 (RLIN) 4283
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Item type Book
Call number prefix 658.45
Call number suffix RAI
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Permanent location Current location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date last borrowed Cost, replacement price Price effective from Koha item type
          General Institute of Commerce Institute of Commerce 2017-03-01 4 251.60 2 2 658.45 RAI C0000092 2018-04-21 2018-03-04 340.00 2017-03-01 Book

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