Decision Making in Service Industries: A Practical Approach (Record no. 110495)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02572nam a2200169 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180116b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781138073685 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.403 |
| Item number | DEC |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Faulin, Javier |
| 9 (RLIN) | 29302 |
| 245 ## - TITLE STATEMENT | |
| Title | Decision Making in Service Industries: A Practical Approach |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | CRC Press |
| Date of publication, distribution, etc | 2013 |
| Place of publication, distribution, etc | Boca Raton |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 431p |
| 500 ## - GENERAL NOTE | |
| General note | Contents note continued: 9.Using Process Mapping and Capability Analysis to Improve Room Turnaround Time at a Regional Hospital / Evelyn C. Brown<br/> Section 3 Decision Making in Logistic Services<br/> 10.Decision Making in Logistics Outsourcing from the Standpoint of Hiring Companies / Antonio Carlos Gastaud Macada<br/> 11.Revenue Management of Transportation Infrastructure during the Service Life Using Real Options / Ruwen Qin<br/> 12.Evaluating Different Cost-Benefit Analysis Methods for Port Security Operations / Uwe Aickelin<br/> 13.Vehicle Routing in Service Industry Using Decision Support Systems / Burcin Bozkaya<br/> Section 4 Decision Making in Other Service Areas<br/> 14.Decision Support for Information Technology (IT) Service Investments under Uncertainty / Jacques Philippe Sauve<br/> 15.An Inventory Criticality Classification Method for Nuclear Spare Parts: A Case Study / Kim LaScola Needy<br/> 16.Service Technology, Pricing, and Process Economics in Banking Competition / Hosun Rhim.<br/> Machine generated contents note: Section 1 Services and Decision Making<br/> 1.Stochastic Decision Making in Information Technology Services Delivery / Mark S. Squillante<br/> 2.Simulation-Based Studies on Dynamic Sourcing of Customers under Random Supply Disruptions / Lian Qi<br/> 3.Customer Perceptions of Quality and Service System Design / Kabir C. Sen<br/> 4.Data Mining and Quality in Service Industry: Review and Some Applications / Alejandra Perez-Bonilla<br/> 5.Software for Solving Real Service-Management Problems / Maria Madela Abrudan<br/> Section 2 Decision Making in Health Services<br/> 6.Logistics and Retail Pharmacies: Providing Cost-Effective Home Delivery of Prescriptions / Alex C. Lin<br/> 7.Improving Pharmacy Operations Using Computer Simulation / W. David Kelton<br/> 8.Patient Prioritization in Emergency Departments: Decision Making under Uncertainty / Gul E. Okudan Kremer<br/><br/> |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Service Industries - Management |
| 9 (RLIN) | 24549 |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Decision Making |
| 9 (RLIN) | 24550 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Book |
| Call number prefix | 658.403 |
| Call number suffix | DEC |
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