Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers (Record no. 114168)
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| 000 -LEADER | |
|---|---|
| fixed length control field | nam a22 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190327114536.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190124b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780735217812 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | BLI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bliss, Jeanne |
| 9 (RLIN) | 34742 |
| 245 ## - TITLE STATEMENT | |
| Title | Would You Do That to Your Mother?: The "Make Mom Proud" Standard for How to Treat Your Customers |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | Portfolio / Penguin |
| Date of publication, distribution, etc. | 2018 |
| Place of publication, distribution, etc. | New York |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 264p |
| 500 ## - GENERAL NOTE | |
| General note | 1. Picture Your Mom<br/>2. Be the Person / Raised You to Be<br/>3. Don't Make Me Feed You Soap!<br/>4. Put Others Before Yourself<br/>5. Take the High Road<br/>6. Stop the Shenanigans!<br/>7. Join the Movement to #MakeMomProud!.<br/> |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Customer relations |
| 9 (RLIN) | 36330 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Call number prefix | 658.812 |
| Call number suffix | BLI |
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