Business Process Management: Practical Guidelines to Successful Implementations (Record no. 117376)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | nam a22 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191006b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781138738409 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.533 |
| Item number | JES |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Jeston, John |
| 9 (RLIN) | 49112 |
| 245 ## - TITLE STATEMENT | |
| Title | Business Process Management: Practical Guidelines to Successful Implementations |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc | Routledge Taylor and Francis Group |
| Date of publication, distribution, etc | 2018 |
| Place of publication, distribution, etc | Abingdon |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 653p |
| 500 ## - GENERAL NOTE | |
| General note | Part I Frequently asked questions<br/>1. What is business process management?<br/>2. How can we demystify business process management?<br/>3. Who should be involved in BPM and what are the critical success factors?<br/>4. When should you do BPM — what are the main drivers and triggers?<br/>5. How should we start BPM — bottom-up or top-down?<br/>6. Why is it important to improve business processes before automating them?<br/>7. What are the technology components of BPM?<br/>8. Should you be customer-centric?<br/>9. Why is determining BPM foundations a critical first step?<br/>10. Why do you need a structured approach to implementing BPM?<br/>Part II BPM — how do you do it?<br/>11. 7FE Framework overview<br/>12. Guidelines on how to use the 7FE Framework<br/>13. Foundations phase<br/>14. Enablement phase<br/>15. Launch pad phase<br/>16. Understand phase<br/>17. Innovate phase<br/>18. People phase<br/>19. Develop phase<br/>20. Implement phase<br/>21. Realize value phase<br/>22. Sustainable performance phase<br/>23. Essentials Introduction<br/>24. Project management<br/>25. People change management<br/>26. Leadership<br/>27. Embedding BPM in the organization<br/>Part III Case studies and BPM maturity<br/>28. Case studies from the USA, Asia and Europe<br/>29. BPMM model |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Business Planning |
| 9 (RLIN) | 43196 |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Workflow - Management |
| 9 (RLIN) | 49090 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Book |
| Call number prefix | 658.533 |
| Call number suffix | JES |
No items available.