Effective Crisis Communication: Moving From Crisis to Opportunity (Record no. 120823)
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| 000 -LEADER | |
|---|---|
| fixed length control field | aam a22 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20201230145441.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 200625b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781506315737 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.477 |
| Item number | ULM |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ulmer, Robert R. |
| 9 (RLIN) | 48776 |
| 245 ## - TITLE STATEMENT | |
| Title | Effective Crisis Communication: Moving From Crisis to Opportunity |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 4th ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | Sage Publications Ltd. |
| Date of publication, distribution, etc. | 2019 |
| Place of publication, distribution, etc. | Thousand Oaks |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 220p |
| 500 ## - GENERAL NOTE | |
| General note | Part I: The Conceptual Foundation<br/>1. Defining Crisis Communication<br/>2. Understanding Crisis Communication Theory and Practice<br/>Part II: The Lessons And Practical Application<br/>3. Lessons on Effective Crisis Communication<br/>4. Applying the Lessons to Produce Effective Crisis Communication<br/>5. Lessons on Managing Crisis Uncertainty Effectively<br/>6. Applying the Lessons for Managing Crisis Uncertainty Effectively<br/>7. Lessons on Effective Crisis Leadership<br/>8. Applying the Lessons for Developing Effective Crisis Leadership<br/>Part III: The Opportunities<br/>9. Learning Through Failure<br/>10. Risk Communication<br/>11. Responding to the Ethical Demands of Crisis<br/>12. Facilitating Renewal Through Effective Crisis Communication |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Communication in organizations |
| 9 (RLIN) | 48777 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sellnow, Timothy L. |
| 9 (RLIN) | 48778 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Seeger, Matthew W. |
| 9 (RLIN) | 48779 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
| Call number prefix | 658.477 |
| Call number suffix | ULM |
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