Creating Service Superstars: A Manager's Guide to Building Your Team's Confidence, Initiative and Commitment to Creating a Memorable Customer Exper (Record no. 133690)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00570nam a2200145Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 211102s2016 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780995618329 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 649.8 |
| Item number | COO |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Cooper, Caroline |
| 245 ## - TITLE STATEMENT | |
| Title | Creating Service Superstars: A Manager's Guide to Building Your Team's Confidence, Initiative and Commitment to Creating a Memorable Customer Exper |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | United Kingdom |
| Name of publisher, distributor, etc. | Naturally Loyal |
| Date of publication, distribution, etc. | 2016 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 69p |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Ind1 Naturally Loyal Publications 11-Dec-2017 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Book |
| Call number prefix | 649.8 |
| Call number suffix | COO |
No items available.