Chief Customer Officer: Getting Past Lip Service to Passionate Action (Record no. 58222)
[ view plain ]
000 -LEADER | |
---|---|
fixed length control field | 00624nam a2200157Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 140223b2006 xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780787980948 |
Terms of availability | 0.00 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Item number | BLI |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Bliss, Jeanne |
245 ## - TITLE STATEMENT | |
Title | Chief Customer Officer: Getting Past Lip Service to Passionate Action |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | San Francisco |
Name of publisher, distributor, etc. | Jossey-Bass Publishers |
Date of publication, distribution, etc. | 2006 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 302p |
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
Personal name | Customer Relation |
890 ## - | |
-- | USA |
995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
-- | BLI |
-- | 005395 |
-- | S-N-S-N |
-- | 1050.92 |
-- | 0 |
-- | 049 |
-- | 92435 |
-- | 0 |
-- | 0.00 |
-- | 1313.65 20% |
-- | 20070106 |
-- | C |
-- | 20070121 |
-- | Himanshu Book Co. |
-- | General |
No items available.