Communication for International Business: The Secrets of Excellent Interpersonal Skills (Record no. 58612)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01487nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140223b2013 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780007537594 |
| Terms of availability | 0.00 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.45 |
| Item number | DIG |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Dignen, Bob |
| 245 ## - TITLE STATEMENT | |
| Title | Communication for International Business: The Secrets of Excellent Interpersonal Skills |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | London |
| Name of publisher, distributor, etc. | Harper Collins Publishers |
| Date of publication, distribution, etc. | 2013 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 220p |
| 500 ## - GENERAL NOTE | |
| General note | Introduction Section 1: The Basics Chapter 1 Using English for International Business Chapter 2 Speaking Chapter 3 Listening Chapter 4 Communicating Non-verbally Case Study 1 Section 2: Face-to-face Skills Chapter 5 Building Relationships Chapter 6 Networking Chapter 7 Building Trust Chapter 8 Making Decisions Case Study 2 Chapter 9 Influencing Chapter 10 Dealing with 'Difficult People' Chapter 11 Managing Conflict Chapter 12 Giving and Getting Feedback Case Study 3 Section 3: Virtual Skills Chapter 13 Writing Email: The Basics Chapter 14 Writing Email: Advanced Chapter 15 Telephoning Chapter 16 Taking Part in Conference Calls Chapter 17 Working in Virtual Teams Case Study 4 Conclusion References Reading List Answer Key |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Business Communication |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | International Business Enterprises |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | McMaster, Ian |
| 890 ## - | |
| -- | UK |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | DIG |
| -- | 011419 |
| -- | MGT-GEN |
| -- | 185.00 |
| -- | 0 |
| -- | 049 |
| -- | NIM 06 |
| -- | 0 |
| -- | 0.00 |
| -- | 250 26% MKS - MKS |
| -- | 20131025 |
| -- | C |
| -- | 20131120 |
| -- | Soham Enterprise |
| -- | General |
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