Customer Relationship Management: Concepts and Cases (Record no. 59869)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00623nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140223b2008 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788120335387 |
| Terms of availability | 0.00 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | RAI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rai, Alok Kumar |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Relationship Management: Concepts and Cases |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Prentice-Hall of India Pvt. Ltd. |
| Date of publication, distribution, etc. | 2008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 247p |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Customer Relationship Management |
| 890 ## - | |
| -- | India |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | RAI |
| -- | 007893 |
| -- | S-N-S-N |
| -- | 144.30 |
| -- | 0 |
| -- | 049 |
| -- | 40450 |
| -- | 0 |
| -- | 0.00 |
| -- | 195 26% |
| -- | 20081117 |
| -- | C |
| -- | 20081211 |
| -- | Books India |
| -- | General |
No items available.