Customer Relationship Management: Emerging Concepts, Tools and Applications (Record no. 59872)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00673nam a2200169Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140223b2001 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070435049 |
| Terms of availability | 0.00 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | SHE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Sheth, Jagdish N. |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Relationship Management: Emerging Concepts, Tools and Applications |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Tata McGraw-Hill Publishing Company Ltd. |
| Date of publication, distribution, etc. | 2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 544p |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Parvatiyar, Atul |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Shainesh G. |
| 890 ## - | |
| -- | India |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | SHE |
| -- | 550.00 |
| -- | 0 |
| -- | 049 |
| -- | 075441 |
| -- | 0 |
| -- | 0.00 |
| -- | C |
| -- | 20010223 |
| -- | Himanshu Book Co. |
| -- | General |
No items available.