The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset (Record no. 65119)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00645nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140223b2012 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781422172315 |
| Terms of availability | 0.00 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8342 |
| Item number | LEE |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lee, Bill |
| 245 ## - TITLE STATEMENT | |
| Title | The Hidden Wealth of Customers: Realizing the Untapped Value of Your Most Important Asset |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Masscheusetts |
| Name of publisher, distributor, etc. | Harvard Business School Press |
| Date of publication, distribution, etc. | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 222p |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Customer Relation |
| 890 ## - | |
| -- | UK |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | LEE |
| -- | 010786 |
| -- | MGT-MAR |
| -- | 736.30 |
| -- | 0 |
| -- | 049 |
| -- | IN1038 |
| -- | 0 |
| -- | 0.00 |
| -- | 995 26% JA - JA |
| -- | 20121019 |
| -- | C |
| -- | 20121226 |
| -- | Kushal Books |
| -- | General |
No items available.