Quality: From Customer Needs to Customer Satisfaction (Record no. 74647)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00624nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140223b2006 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788188689477 |
| Terms of availability | 0.00 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4013 |
| Item number | BER |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bergman, Bo |
| 245 ## - TITLE STATEMENT | |
| Title | Quality: From Customer Needs to Customer Satisfaction |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Overseas Press (India) Pvt. Ltd. |
| Date of publication, distribution, etc. | 2006 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 605p |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Klefsjo, Bengt |
| 890 ## - | |
| -- | India |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | BER |
| -- | 004965 |
| -- | A.D-A.D |
| -- | 796.00 |
| -- | 0 |
| -- | 049 |
| -- | 3289 |
| -- | 0 |
| -- | 0.00 |
| -- | 995 20% |
| -- | 20060928 |
| -- | C |
| -- | 20061204 |
| -- | Allied Book Centre |
| -- | General |
No items available.