Touch Point Leadership: Creating Collaborative Energy Across Teams and Organizations (Record no. 78305)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02088nam a2200205Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140223b2013 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780749465780 |
| Terms of availability | 0.00 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4092 |
| Item number | LIN |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Lines, Hilary |
| 245 ## - TITLE STATEMENT | |
| Title | Touch Point Leadership: Creating Collaborative Energy Across Teams and Organizations |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Kogan Page India Pvt. Ltd. |
| Date of publication, distribution, etc. | 2013 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 210p |
| 500 ## - GENERAL NOTE | |
| General note | The Touchpoint Leadership proposition The benefits of Touchpoint Leadership About this book 01.The case for Touchpoint Leadership The leadership challenge - and the paradoxes Seeing leadership through a new lens: the Touchpoint Leadership proposition The three domains of Touchpoint Leadership 02.Priming the touchpoint to become relational Being fully present at the touchpoint Personal growth through interaction at the touchpoint Developing a relational perspective Looking forward 03.Pivotal relationships - creating value within the organization Connecting and reinforcing difference Igniting connective energy at the touchpoint Holding the relational space 04.Transforming partnership through the touchpoint Introduction The professional partnership `brand in action' Building a coherent client relationship through connecting internal touchpoints Contents note continued: Footnote: Partnering for client service across the business Summary 05.Building and sustaining the collaborative enterprise Building connective leadership - vertically and horizontally Catalysing connective learning Trusting to act responsibly and freely Conclusion 06.Developing touchpoint mastery A framework for learning The Touchpoint Leadership developmental framework Summary. |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Interpersonal Relations |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Leadership |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Teams in the workplace |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Scholes-Rhodes, Jacqui |
| 890 ## - | |
| -- | India |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | LIN |
| -- | 011763 |
| -- | MGT-O/H |
| -- | 2335.12 |
| -- | 0 |
| -- | 049 |
| -- | AD/DCK/001 |
| -- | 0 |
| -- | 0.00 |
| -- | 3265.91 28.50% KD - KD |
| -- | 20140225 |
| -- | C |
| -- | 20140313 |
| -- | Allied Publisher Subs. Agency |
| -- | General |
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