The Ultimate Question 2.0: How Net Promoter Companies thrive in a Customer Driven World (Record no. 78679)
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| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781422173350 |
| Terms of availability | 0.00 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.872 |
| Item number | REI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Reichheld, Fred |
| 245 ## - TITLE STATEMENT | |
| Title | The Ultimate Question 2.0: How Net Promoter Companies thrive in a Customer Driven World |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Boston |
| Name of publisher, distributor, etc. | Harvard Business Review Press |
| Date of publication, distribution, etc. | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 286p |
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| -- | Harvard Business School Publishing India Pvt. Ltd. |
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