United Breaks Guitars: The Power of One Voice in The Age of Social Media (Record no. 78842)

MARC details
000 -LEADER
fixed length control field 01786nam a2200253Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180515105028.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140223b2012 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789381431405
040 ## - CATALOGING SOURCE
Transcribing agency
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.872
Item number CAR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Carroll, Dave
9 (RLIN) 27730
245 ## - TITLE STATEMENT
Title United Breaks Guitars: The Power of One Voice in The Age of Social Media
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Hay House Publishers (India) Pvt. Ltd.
Date of publication, distribution, etc. 2012
300 ## - PHYSICAL DESCRIPTION
Extent 197p
500 ## - GENERAL NOTE
General note pt. I SETTING THE STAGE ch. 1 And So It Began ch. 2 The Bond Between a Man and His Guitar ch. 3 The Customer-Service Dance with Ms. Irlweg ch. 4 Doing the Best with What You've Got pt. II THE MAKING OF THE "UBG" TRILOGY ch. 5 "United Breaks Guitars" Is Created ch. 6 Life in a Media Frenzy ch. 7 United's Reaction and Inaction ch. 8 What to Do for an Encore: "UBG Song Two" ch. 9 The Big Finale:/UBG Song Three" pt. III SOCIAL MEDIA AND OUR CONNECTION TO EACH OTHER ch. 10 Are You Statistically Insignificant? ch. 11 Social Media as a Game Changer for Business ch. 12 My Lessons Learned: We Are All Connected ch. 13 Lessons for Business: Listen to the Power of One pt. IV CAREER IMPACTS FOLLOWING THE FRENZY ch. 14 Music Sales Jump and Songwriting Soars ch. 15 "Everyday Heroes" Is Born ch. 16 Becoming a Keynote Speaker, Author, and Advocate ch. 17 Taking My Music and Message to the World.
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Consumer Complaints - Case Studies
9 (RLIN) 27731
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Customer Relations - Case Studies
9 (RLIN) 27732
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Internet Videos - Social Aspects - Case Studies
9 (RLIN) 27733
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Social Media - Case Studies
9 (RLIN) 27734
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name United Airlines - Public Relations - Case Studies
9 (RLIN) 27735
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Book
Call number prefix 658.872
Call number suffix CAR

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