CRM: Customer Relationship Management (Record no. 84003)

MARC details
000 -LEADER
fixed length control field 00827ngm a2200181 454500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140223b2004 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Terms of availability 0.00
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 MCP00098
Item number ECO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name The Economic Times
245 ## - TITLE STATEMENT
Title CRM: Customer Relationship Management
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Mumbai
Name of publisher, distributor, etc. Times Multimedia
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent 1 CD
500 ## - GENERAL NOTE
General note CD-ROM Contents: Introduction to CRM? B2B CRM Sales Force Automation Customer Service.
600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME
Personal name Customer Relationship Management
890 ## -
-- India
995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE]
-- ECO
-- 699.00
-- 0
-- 049
-- 93
-- 0
-- 0.00
-- C
-- 20040531
-- Jignesh Enterprise
-- Reference
995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE]
-- ECO
-- 0.00
-- 0
-- 049
-- 0
-- 0.00
-- C
-- 20040531
-- Jignesh Enterprise
-- Reference

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