Customer Satisfaction (Record no. 84011)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00809ngm a2200217 454500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20150917125718.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140223b2008 xxu||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 MCP00507 |
| Item number | MUL |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Satisfaction |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Mumbai |
| Name of publisher, distributor, etc. | Multi Media HRD Pvt. Ltd. |
| Date of publication, distribution, etc. | 2008 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 2 DVD |
| 306 ## - PLAYING TIME | |
| Playing time | 28 Minutes |
| 500 ## - GENERAL NOTE | |
| General note | Duration: 28 Minutes<br/>Dru Scott, acclaimed author and pyschologist, explores the difference between customer service and customer satisfaction in this video. |
| 600 ## - SUBJECT ADDED ENTRY--PERSONAL NAME | |
| Personal name | Customer Service |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | CD/DVD |
| Call number prefix | 658.812 MCP00507 |
| Call number suffix | MUL |
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