Strategies for Becoming a Customer Focused Organization: A Must for Every ISO 9000 Organization (Record no. 85161)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00966ngm a2200169 454500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140223b2007 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| Terms of availability | 0.00 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | MCP00421 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | FICCI |
| 245 ## - TITLE STATEMENT | |
| Title | Strategies for Becoming a Customer Focused Organization: A Must for Every ISO 9000 Organization |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Federation of India Chambers of Commerce & Industry |
| Date of publication, distribution, etc. | 2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 CD |
| 500 ## - GENERAL NOTE | |
| General note | The CD contains 275 state-of-the-art slides on the following aspects: Institutionalizing customer focus Developing and executing an effective customer satisfaction programme Improving organization's competitiveness |
| 890 ## - | |
| -- | India |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | U.D-U.D |
| -- | 2700.00 |
| -- | 0 |
| -- | 049 |
| -- | 093110 |
| -- | 0 |
| -- | 0.00 |
| -- | Rs. 5000.00 46 % |
| -- | C |
| -- | 20070319 |
| -- | Himanshu Book Co. |
| -- | Reference |
| 995 ## - RECOMMENDATION 995 [LOCAL, UNIMARC FRANCE] | |
| -- | 0.00 |
| -- | 0 |
| -- | 049 |
| -- | 0 |
| -- | 0.00 |
| -- | C |
| -- | 20070319 |
| -- | Himanshu Book Co. |
| -- | Reference |
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