Entry Personal Name

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 1884

003 - CONTROL NUMBER IDENTIFIER

• control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20160229214744.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 160229|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: OSt
• Transcribing agency: OSt

100 ## - HEADING--PERSONAL NAME

• Personal name: Customer Relations - Business Communication

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (OSt)101167: Van Belleghem, Steven 1616, When Digital Becomes Human: The Transformation of Customer Relationships, 2015