Human Drama Inc.: Emotional Intelligence in the Workplace
Material type:
- 9789351502906
- 158.7 MOH
Item type | Current library | Item location | Collection | Call number | Status | Date due | Barcode | Item holds | |
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NIMA Knowledge Centre | 9th Floor Reading Zone | General | 158.7 MOH (Browse shelf(Opens below)) | Available | M0031559 |
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Foreword / by Abad Ahmad
Acknowledgements
Act 1. Knowing the script : do you understand your character and role? Act 2. Lights! camera! action! : are you staying on track? Act 3. Winning awards : are you driving and enjoying your success? Act 4. Cast and crew : are you working in tandem with the team? Act 5. Encore! are you building strong equations?
Scene 1 Building bridges, not walls
Scene 2 Becoming part of a larger whole
Emotional intelligence in action
Emotional intelligence and change
Emotional intelligence and conflict
Emotional intelligence and customer service
Emotional intelligence and productivity
Emotional intelligence and performance management
Emotional intelligence and inspiration
Conclusion
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