Business Communication

By:

Rai, Urmila

Contributor(s):

Rai, S. M

Material type: Text

TextPublication details: Himalaya Publishing House Pvt. Ltd. 2016 MumbaiEdition: 9th Rev edDescription: 426pISBN:

9789350971413

Subject(s):

Business Communication

DDC classification:

658.45 RAI

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.45 RAI (Browse shelf(Opens below))	Available		C0000092

Total holds: 0

Part I: Communication Theory
1. Basic Elements of Communication
2. Objectives of Communication
3. Methods of Communication(Verbal)
4. Methods of Communication(Non − Verbal)
5. Media and Modes
6. Channels of Communication
7. Barriers to Communication
8. Public Relation

Part II: Oral Communication
9. Listening
10. Group Communication
11. Interviews
12. Speeches
13. Presentations
14. Dialogue Skills

Part III: Written Communication
15. Reading Skills
16. Essentials of Effective Writing
17. Writing Tactfully
18. Layout of a Business Letter
19. Job Application
20. Personnel Letters
21. Goodwill Letters
22. Enquiries and Replies
23. Orders and Replies
24. Complaints,Claims and Adjustments
25. Collection Letters
26. Sales Letters
27. Credit and Status Enquiries
28. Bank Correspondence
29. Insurance Letters
30. Meetings:Notice,Agenda and Resolutions
31. Reports
32. Summarisation
33. Punctuation
34. Numerals

There are no comments on this title.

to post a comment.

Click on an image to view it in the image viewer