Keys to Success: 50 Secrets from a Business Maverick

1. Break the rules
2. Upside Down Management
3. Trust your people
4. Only two rules
5. No one issues orders
6. Pick people with personality
7. Encourage flexible working
8. Say goodbye to drongos
9. Promote from within
10. Be wary of outsiders
11. Look after the superstars
12. Rescue over-promoted colleagues
13. Create a great company culture
14. No Head Office
15. Everyone knows the boss
16. Keep walking round the business
17. Town Hall meetings
18. You run PR
19. Weekly newsletter
20. Send handwritten letters
21. Amazing ways to say `Well Done!'
22. Have a great bonus scheme
23. Celebrate success
24. Keep looking for new ideas
25. Have a `Happy Index'
26. Perfect Day
27. Communicate in pictures
28. The Residential
29. The Annual Report
30. Never make decisions at a meeting
31. Stick to what you know
32. Buy poor performers
33. Keep management accounts off the Board agenda
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34. Cash for growth
35. Disaster scenarios
36. Check the cash every day
37. Learn from mistakes
38. Summits
39. Chairman's Report 2032
40. Agree with your customers
41. Be friends with everyone
42. Trust your intuition
43. Be yourself
44. Have a social conscience
45. Have a company charity
46. Sit down with an A4 pad
47. Recognise stress
48. Have a mentor
49. Spend plenty of time with your family
50. Keep it simple