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Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship

By: Material type: TextTextLanguage: English Publication details: United States Kogan Page 2004Description: 263pISBN:
  • 9780749442415
Subject(s): DDC classification:
  • 658.812 NEW
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Item type Current library Item location Collection Call number Status Date due Barcode Item holds
Book Book NIMA Knowledge Centre 6th Floor Reading Zone General 658.812 NEW (Browse shelf(Opens below)) Available M0042862
Total holds: 0

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