Delivering Satisfaction and Service Quality: A Customer Based Approach for Libraries by Peter Hernon and John R. Whitman
By: Hernon, Peter.
Contributor(s): Whitman, John R.
Material type:
BookSeries: American Library Association Series. Publisher: New Delhi Indiana Publishing House 2009Description: 181p.ISBN: 9788184082425.Subject(s): General | Library ScienceDDC classification: 025.52
| Item type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Book
|
Institute of Technology | General | 025.52 HER (Browse shelf) | Available | T0034894 |
Total holds: 0
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