Production and Operations Management: A Problem-Solving and Decision-Making Approach

Production and Operations Management : Introduction and Overview Operation Strategy : Operations as a Competitive Weapon Forecasting in POM : The Starting Point for all Planning Strategic Planning in Operations : Processes , Technologies , and Facilities Production Technology : Selection and Management Facility Layout : Manufacturing and Services Allocating Resources to Strategic Alternatives Long-Range Capacity Planning and Facility Location Operating Decisions : Planning Production to Meet Demand Independent Demand Inventory Systems Resource Requirements planning Systems : Material Requirements Planning ( MRP ) and Capacity Requirements Shop Floor Planning and Control : Just-in-Time ( JIT ) , Scheduling Methods , and Service Operations Materials Management and Purchasing Planning and Controlling Operations for Productivity , Quality , and Reliability Productivity and Employees ; Behaviour , Work Methods , and Work Measurement Total Quality Control Planning and Controlling Projects Maintenance Management and Reliability