Call Centers: Technology and Techniques

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Material type: Text

TextPublication details: Australia Thomson Learning 2003Description: 276pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	9th Floor Reading Zone	General	384 GRE (Browse shelf(Opens below))	Available		M0017103

Total holds: 0

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Previous	384 FEI Cases in Call Center Management: Great Ideas (Th)at Work	384 FLU The Real -Time Contact Center: Strategic, Tactics and Technologies for Building a Portable Service and Sales Operation	384 GIL Telecosm: How Infinite Bandwidth will Revolutionize Our World	384 GRE Call Centers: Technology and Techniques	384 GUP The Business of Telecommunication: Networking in the New Millennium	384 GUP Comdex Call Centre Training Kit	384 HOU Global Telecommunications Revolution: The Business Perspective	Next

MC0597

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