Don't Just Relate-Advocate!: A Blueprint for Profit in the Era of Customer Power

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Material type: Text

TextPublication details: New Delhi Dorling Kindersley (India) Pvt. Ltd. 2006Description: 234pISBN:

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Holdings
Item type	Current library	Item location	Collection	Call number	Status	Date due	Barcode	Item holds
Book	NIMA Knowledge Centre	6th Floor Reading Zone	General	658.812 URB (Browse shelf(Opens below))	Available		M0020604

Total holds: 0

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Previous	658.812 TEB Service is Front Stage: Positioning Services for Value Advantage	658.812 THO Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty	658.812 UKE 101 Ways to Improve Customer Service: Training, Tools, Tips and Techniques	658.812 URB Don't Just Relate-Advocate!: A Blueprint for Profit in the Era of Customer Power	658.812 VAN Customer Capitalism: The New Business Model of Model of Increasing Returns in New Market Spaces	658.812 VAV Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing and Reporting Customer Satisfaction Measurement Programs	658.812 VAV Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing and Reporting Customer Satisfaction Measurement Programs	Next

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