HBR Guide to Managing Up and Across

Section 1 Managing Up Managing Your Boss Build a strong partnership with your boss by clarifying her priorities and your needs / Kent Lineback Winning Over Your New Boss Make yourself indispensable / Lew Mccreary Steps for Presenting Problems or Opportunities to Your Boss Get the support and resources you need to advance your agenda Manage Up with Your Mentor's Guidance Your mentor can help you build a better relationship with your boss / Jeanne C. Meister Change the Way You Persuade Tailor your idea to your audience / Robert B. Miller Get to Know Your Boss's Boss Accelerate your career / Priscilla Claman How to Make Your Boss Look Good -Without Becoming a Sycophant Sell your boss to his boss / Michael Schrage Stop Being Micromanaged ...and start focusing your boss on the big picture / Amy Gallo Dealing with Your Incompetent Boss Turn your boss's weaknesses into opportunities for you to shine / Amy Gallo Coping with a Conflict-Averse Boss Make bad news bearable so your boss won't run for the hills / Anne Field How to Give Your Boss Feedback ...without putting your career in jeopardy / Amy Gallo Managing Multiple Bosses Meet their competing demands without getting caught in the middle / Amy Gallo Section 2 MANAGING ACROSS What Makes a Leader? Polish your people skills by focusing on your colleagues' priorities and pressures -not your own / Daniel Goleman The Discipline of Teams How to lead a group of people who don't report to you / Douglas K. Smith Managing Remote Relationships What it takes to collaborate with people you don't see every day / Karen Dillon A Smarter Way to Network Build a strong support system for your next crisis or opportunity / Robert Thomas How to Deal with Office Politics Focus on mutual advantage / Kent Lineback Make Your Enemies Your Allies Three steps to reversing a rivalry at work / Shannon Dunlap The Necessary Art of Persuasion Win people over by establishing credibility, discovering common ground, sharing vivid stories, and developing an emotional connection / Jay A. Conger Three Ways Not to Persuade Avoid these common mistakes / Jay A. Conger Harnessing the Science of Persuasion Influence your colleagues by appealing to basic needs such as reciprocity and their desire to be liked / Robert B. Cialdini How to Get Your Colleagues' Attention Frame your message so your colleagues immediately see what you need from them and why / Amy Gallo Collaborating Across Generations Work more effectively with Boomers, Xers, and Ys / Tamara Erickson When the Direct Approach Backfires, Try Indirect Influence What they don't teach you in business school / Martha Craumer.