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Implementing Six Sigma and Lean: A Practical Guide to Tools and Techniques

By: Material type: TextTextPublication details: Amsterdam Elsevier 2009Description: 342pISBN:
  • 9781856175203
Subject(s): DDC classification:
  • 658.562 BAS
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Pt. 1. The Foundations of Quality -- 1. Quality and Operational Excellence -- 2. History of Quality Movement -- 3. Scope of Tools and Techniques -- Pt. 2. Tools -- 4. Tools for Definition -- 5. Tools for Measurement -- 6. Tools for Analysis -- 7. Tools for Improvement -- 8. Tools for Control -- Pt. 3. Techniques -- 9. Quantitative Techniques -- 10. Qualitative Techniques -- Pt. 4. Implementation -- 11. Making it Happen -- 12. Case Studies -- Appendix 1. Management Models -- Appendix 2. Introduction to Basic Statistics -- Appendix 3. Random Nominal Numbers -- Appendix 4. Answer to Numeric Exercises

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